How do I call ups for a package?
Customer Service Please visit our Customer Help and Support Center or call 1-888-742-5877.
What times does UPS deliver in my area?
Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.
Can I track my UPS driver?
The “Follow My Delivery” UPS app allows you to check the status of your delivery in near-real time. This service gives the more than 22 million UPS My Choice service members the ability to monitor their packages on a live map.
How do I report a UPS package not delivered?
UPS lost packages:
- Call 1 (800) 742-5877 – speak with customer service for a tracking update.
- Ask neighbors if they received the package.
- Wait 24 hours after the expected delivery date and time to file a claim.
- Start a claim with UPS here. . .
Can I see where the UPS truck is?
There will be no more sweating in anticipation when your package shows as “out for delivery,” my friends. UPS has finally rolled out true package tracking, letting you see exactly where the truck carrying your item is on a map right from your smartphone or PC.
Is there a way to track UPS truck?
For the latest information regarding your package, please visit the UPS Tracking page. Your package is on its way to a UPS Access Point® location for pickup at your convenience. UPS Tracking page.
What happens if UPS doesn’t deliver on scheduled date?
If we didn’t deliver your shipment by the guaranteed date or time, you can call 1-800-PICK-UPS® (1-800-742-5877) to request a refund.
Can you track UPS trucks live?
UPS App. With this UPS App, packages sent using UPS Next Day Air, UPS Worldwide Express, and UPS Worldwide Express Plus can be tracked on a live map. The location is updated every two to three minutes as the vehicle moves to its destination.
What happens when UPS doesn’t deliver on time?
If you’re unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.
Why does my UPS package say delivered but not here?
If however the system indicates, that your driver completed the delivery and received a signature then it is possible that some neighbor or nearby resident signed for the package. Even in that case however, the UPS system will indicate the exact area where the shipment was left.
How do I know when my UPS truck will arrive?
You can track any UPS order directly on the UPS website and find out exactly when your package will arrive. On the Tracking Details page, you’ll find information on where your package has been picked up and scanned, as well as the expected delivery date and time.
How long do packages stay in transit?
The transit period for a package shipped within the United States can range from 2 to 10 business days, depending on your location. Deliveries to rural areas will take longer, and unforeseen delays can also impact delivery times.